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POLICY

Payments & Deposits

  • A $25 deposit is required to secure your appointment when booking online.

  • The remaining balance is due at your appointment and can be paid via:

    • Cash

    • Zelle

    • Card (subject to a 6% processing fee)

  • No deposit = No appointment.

  • Deposits are non-refundable

  • For any questions, feel free to contact (443) 554-1375.

Rescheduling & Cancellations

  • Cancellations: Must be made at least 48 hours in advance via email or text.

    • Email: desthebestlashes@gmail.com

    • If you notify me within the 48-hour window, you may reschedule within the same month.

    • Cancellations within less than 48 hours will result in a loss of deposit, and you will not be able to reschedule.

  • No-Shows: If you fail to communicate your absence, you will be considered a NO SHOW.

    • No-shows will forfeit their deposit and will not be allowed to book again with Des The Best Lashes LLC.

    • If you wish to book again after being marked as a NO SHOW, you will be required to pay the full remaining balance of the missed appointment before scheduling a new one.

My time is valuable, and I appreciate your respect and communication. Thank you for understanding! 

Prior to Appointment

To ensure a smooth and professional experience, please review the following policies before your appointment:

  • Masks: Optional, but if you are feeling unwell or experiencing any symptoms, please reschedule your appointment.

  • No Extra Guests: For a relaxing and distraction-free environment, please come alone to your appointment.

  • Restroom Use: Please use the bathroom before your service begins.

  • Punctuality:

    • Arrive on time for your appointment.

    • If you are 10 minutes late, a $15 late fee will be applied.

    • If you are 15 minutes late, your appointment will be canceled, and your deposit will be forfeited.

    • If you contact me in advance and ask to come after 15 minutes, the late fee will be $30.

  • Clean Lashes & Face:

    • Arrive with a clean face—no makeup, oils, mascara, or lash glue.

    • If multiple lash baths are required before beginning your service, an additional $20 cleaning fee will apply.

  • Fill-In Policy:

    • Fill-ins are recommended every two weeks to maintain a full look.

    • Fill-ins require at least 40% of lash extensions remaining—anything less will require a Full Set.

    • Any appointment booked after the 3rd week will be considered a Full Lash Set.

  • Foreign Fills: I do not work over other lash artists' work. If you currently have lashes from another tech, a removal ($30) will be required before a new set is applied.

 

By booking with Des The Best Lashes, you agree to these policies. Thank you for your understanding and cooperation!

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